Your privacy is very important for our company, and to protect it in the best possible way we provide you with these notes in which you will find information on the type of information collected online and the various possibilities that you have to intervene in the collection and use of such information on our site.

Our Company, in its capacity as Data Controller of your personal data, pursuant to and for the purposes of European Regulation 679/2016 art. 13 ('Personal Data Protection Code'), hereby informs you that the aforementioned legislation provides for the protection of persons and other subjects with regard to the processing of personal data, and that such processing will be based on principles of fairness, lawfulness, transparency and protection of your privacy and your rights. Your personal data will be processed in accordance with the legal provisions of the above mentioned legislation and the confidentiality obligations therein provided. The processing of personal data applies to those who interact with the web services of the Company, accessible electronically from the address of our site (, corresponding to the home page of the official website of the Company. This applies only to the Site owned by the Company and not to other websites outside the Company, possibly visited by the user through links from our Site.

processes personal data within the limits of what is strictly necessary for the performance of institutional functions, in strictly necessary cases, where it is not possible to use anonymous data.
By placing an order on this website, you agree to the transmission and processing of personal data for the purposes of providing the service.
In case of access to services, such as newsletters or registration, will be asked for specific consent for the acquisition and processing of data (where required by the service).

Pursuant to art. 13 of European Regulation no. 679/2016 - Code for the protection of personal data to those who interact with the accessible web services and in accordance with the obligations provided for therein, we provide data relating to:


The "owner" of the treatment is ECS s.r.l. with headquarters in Via Cristoforo Colombo, Rome (Italy), cap 000145, VAT 04350491009.


Personal data are processed by automated tools for the time strictly necessary to achieve the purposes for which they are collected.
The customer is granted the option of providing the data, specifying that if the data necessary for the performance of the service is not provided, it cannot be provided.


We collect various types of customer personal data for the purposes described in this Policy, including:

Personal customer data (name, address, date of birth, e-mail address and other personal data) provided by the customer by filling out forms within or subscribing to our newsletter and registering and creating an account on the Website;

Data of any transactions carried out by the customer

3. Data from debit/credit cards;

4. Navigation data - This website collects certain data during navigation (the transmission of which is implicit in the use of Internet communication protocols) not associated with directly identifiable Users. These include IP addresses and domain names of computers used by Users connecting to the site, URI (Uniform Resource Identifier) of requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (successful, error, etc..) and other parameters regarding the operating system and computer environment used by the User. These data are processed, for the time strictly necessary, for the sole purpose of obtaining anonymous statistical information on the use of the site and to monitor its proper functioning.

Cookies - No computer techniques are used in any way for the direct acquisition of personal data identifying the user. The so-called session cookies, once the connection to the website of is terminated, are not stored.


We do not accept orders or registrations with customers under the age of 16 years or indicated by the legislation of the country of residence that provides for other age limits. by registering or purchasing on the website the customer confirms that they have reached the age of majority provided by their country of residence. in the event that the aforementioned child declares an age different from his own, will not be held responsible.


Any processing of the customer's personal data takes place according to a legal basis of the processing. In most cases, the processing of the customer's personal data is justified on the basis of one or more of the following conditions:

-The processing of personal data allows us to fulfill the obligations of the law

--The treatment is based on the prior consent of the customer

- The treatment for the fulfillment of the contract with the customer or to perform the activities required by the customer in order to conclude the sales contract.


The general approach of Call Doctor is aimed at storing personal data of the customer only until it is required for the purposes for which it was collected.


Right to revoke consent - if applicable, the customer has the right to revoke his consent at any time.

Right to object to the processing for marketing purposes - in the case of processing of the customer's personal data for marketing purposes, the customer will have the right to object at any time to the processing.

Right to object to the processing on the basis of grounds of legitimate interest - in the case of processing of the customer's personal data on the basis of a legitimate interest on the part of Call Doctor, the customer will have the right to object to the processing. In the case of processing of the customer's personal data on the basis of a legitimate interest on the part of Call Doctor we believe we are able to demonstrate the aforementioned legitimate overriding reasons, but each case will be considered individually.

The customer also has the right to make a complaint to the supervisory authority if he believes that the processing of their personal data violates the applicable law.


may from time to time amend this Notice, for example in order to comply with new requirements imposed by applicable law or technical requirements. Selecion Pleasure will post the updated Policy on the Website. You may also notify the customer of any material changes and request the customer's consent to such changes, where required by applicable law. We encourage the customer to periodically review this page.


1. What are cookies?

Cookies are small text files that sites visited by users send to their terminals, where they are stored and then sent back to the same sites the next time they visit. Cookies from so-called "third parties" are, on the other hand, set by a website other than the one the user is visiting. This is because each site may contain elements (images, maps, sounds, specific links to web pages of other domains, etc..) that reside on servers other than that of the site visited.

2. A cosa servono i cookie?

Cookies are used for different purposes: performing computer authentication, monitoring sessions, storing information on specific configurations regarding users who access the server, to ensure that each time they visit the site they do not have to receive preferences memory, etc.

3. Why Call Doctor uses cookies?

Call Doctor uses cookies or enter the same information and ensure the persistence of the cart. Cookies are also used to optimize the performance of the website: they make it easier both the final purchase process and the quick search for specific items and products within the site. In order to protect your personal data from possible loss and from any form of unlawful treatment, has taken appropriate technical and organizational measures.

4. Which cookies are used?

uses technical cookies to store user carts and keep the login session open and third party cookies to obtain data analysis on user behavior within the pages of the site (here is the complete list of cookies set and the policies of google analytics and here those of yandex metrica).

The cookies used by Call Doctor may belong to one of the following categories:

Technical cookies: Technical cookies can be divided into navigation or session cookies, analytical cookies and functionality cookies. The use of these cookies does not require your consent.

Browsing or session cookies: these are session cookies that are strictly necessary, essential to allow the user to navigate between the pages of the site and enjoy the essential features of the site, such as, for example, access to restricted areas. Authentication cookies fall into this category. Without cookies of this type, it would not be possible to provide essential services such as, for example, the shopping cart and electronic billing.

Analytical cookies: This type of cookie includes both its own (first party) cookies and third party cookies. These cookies, also known as performance cookies, collect information about how you use the Call a Physician site in order to improve the quality of the site and services offered.

Functionality cookies: Functionality cookies allow the site to store your online preferences (such as your user name, language or location) and to provide enhanced functionality with better customization.

Profiling cookies: Profiling cookies, which include promotional and targeting cookies, are used by Call Doctor, its advertising service providers and/or third parties to provide you with a personalized browsing experience by offering third-party sites advertising targeted to you and in line with your interests.


Call Doctor attaches great importance to the security of all personal data relating to our users. It takes security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. To better protect your personal data outside of our control, your devices must be protected (with up-to-date antivirus systems) and your internet service provider must take appropriate security measures for the transmission of data over the network (such as firewalls and spam filters).

Although does its best to protect the customer's personal data, it cannot guarantee that the personal data provided by the customer will be 100% secure or that there will be no data breaches.


If you have any questions regarding compliance with the privacy policy adopted by the Company, its application, the accuracy of your personal information or the use of the information collected can contact us by email at the email address of the Company

Each treatment takes place in compliance with the procedures set out in Art. 11, 31 et seq. of the Privacy Code and through the adoption of minimum security measures provided by the technical specifications.